About Prometheus

Client Services
Prometheus Laboratories Inc.
9410 Carroll Park Drive
San Diego, CA 92121
Phone (888) 423-5227, Opt. #3 Fax (877) 816-4019

Prometheus Client Services is available Monday- Friday from 6:00am-5:00 PM PT. Please allow 2 business days for your electronic inquiry to be processed. For faster, more secure service, please phone or fax your request.

Nature of the inquiry
(Please select one of the following to complete the submission)


  I am a patient with questions about Prometheus products or services.
  I am a healthcare professional with questions about Prometheus products or services.
  This is an international inquiry about Prometheus diagnostic and pharmaceutical services.

NOTE: Patient medical information and adverse events should be phoned in directly to Prometheus at (888) 423-5227.

HIPAA PRIVACY STATEMENT: Prometheus is a HIPAA covered entity that values patient privacy. Email should not be considered a secure medium for transmitting private information.